Just a very belated note to thank you again for all the work you did to ensure Ralph Magel and I a wonderful trip in April and May of this year. I will not fail to recommend your cruise line to anyone I know who is thinking of taking a trip to Europe. Your generous offer to have us picked up at the airport has left us breathless. Is there someone I can write to (email) to let them know how helpful you have been with Russian Visa matters, because I really believe that without all your help (above and beyond the call of duty) we would not be going to Russia at all? Thank you so very, very much.